Common Questions
Everything clients ask before the first shift. Still unsure? Call (888) 555-0147.
Yes. Our control room and supervisor line operate around the clock, every day of the year — including holidays.
Every officer holds a valid guard license, clears a background check and completes first-aid and site-specific training before their first shift.
Standard posts start within 72 hours of the site survey. Urgent cover — for example after an incident — can often begin the same day.
Unused prepaid hours are refunded in full within 14 days. Monthly contracts can be paused or ended with 30 days' notice.
Our senior team averages 12 years in the field, and every post is led by an experienced officer — never a first-week trainee alone.
Relief cover is built into every contract. A replacement officer is dispatched automatically — your post is never left empty.
Yes. Our CCTV service covers survey, installation and 24/7 monitoring, and it can be bundled with physical guarding under one contract.
Use the quote form on our contact page or call us. Most written quotes are delivered within one business day.
Still have questions?
Our supervisors answer directly — no call centers, no waiting.