Control Room Watch

Home/Projects/Control Room Watch

Overview

A retail chain with eleven stores could not justify a guard in each one overnight. Instead our control room watches all eleven camera systems, challenges intruders over loudspeaker and dispatches the nearest patrol.

  • Client: Retail chain, 11 stores
  • Cover: Nightly monitoring, 10pm – 6am
  • Result: 23 audio challenges; 2 arrests from dispatched calls.
Operators watching store cameras
Operator at night monitoring panels

Challenge & Approach

Record-only cameras had never stopped a break-in. We connected every store to the control room, set motion zones per layout and gave operators a talk-down script plus a one-touch dispatch button.

Most intruders leave at the first loudspeaker warning. Those who don't meet our patrol officers.

Get This Cover

Related Projects

Cameras already installed?

Connect them to our control room from this weekend.

Connect My Cameras